We have had Verizon for several years now, and have been very happy with their service. AT&T used to call me all of the time, usually when we were busiest, trying to get us to switch over our phone service, and they are at the very bottom of my list of phone providers ! Verizon has excellent phone coverage anywhere I amat, and I never lose calls. We have Apple iPhones, so we really never have issues with thephones themselves either. Everyting runs smoothly. For a long time, Verizon had the family plan thing where you caould talk to anyone else on Verizon for free, and that is how the whole family started using Verizon. Since we were all happy withit,there was never any reason to change.