So Might I recommend adding the 't' the the word complains. Maybe I'm wrong but I'm thinking it's suppose to say complaints. Makes more sense to put the "t" on it. Has anyone else noticed this? I didn't notice right away, my brain just sort of read it right, but tonight I noticed and I think it should probably be spelled right.
Complaints is the correct grammar. Good job spotting that grammatical error. The admins are humans just as you so you should send your COMPLAINTS to them directly next time you see an error and I'm sure they will be thankful.